IT Support

Cumbria's Tech Support Service

Whitehaven, Workington and Wherever You Need Us

Our company is modern and flexible. It’s been designed from the ground up to be flexible, and we can respond to any company’s IT needs in many ways. We can be your one-stop shop, your virtual IT department, and your trusted advisor for IT support.

In partnership with industry-leading vendors such as Microsoft, Dell, HP and more, we’re able to support and advise on a wide range of technological solutions. We remain vendor-neutral and service & supply the equipment your business has, and supply & replace according to your need, not to what our manufacturers tell us to.

Our engineers work remotely with customers all over the globe, and regularly travel to our customers across the UK (and beyond).

We're your virtual IT department

Don’t build your own IT department – just use ours! Stratum Now has the right connections into the industry to allow us to transform your business into one with solid, dependable information technology.

A person taking an IT support telephone call in Cumbria

Why trust Stratum Now?

Nationwide coverage

When you join Stratum Now, you can enjoy having one nominated contact who will get to know and understand how you (and your team, if you have one) use and depend upon technology. We’ll help you get to grips with the modern world of cloud technology so you can harness it and put it to your advantage.

We are a small family-owned business, and we have a wealth of connections and experience that you can call upon.

Our customers enjoy fast remote & telephone support, and we travel to all sides of the United Kingdom. We even have customers in France, Spain, Italy and as far away as the Philippines!

An engineer on-site within 30 minutes

Our standard service level agreement will provide you with a response from our technical team within eight business hours, but if you need the extra on-site presence we can arrange to have an engineer at your premises, subject to geographic coverage and contract, within 30 minutes should the need arise.

With all these excellent benefits to hand, isn’t it time you upgraded your IT support?

  • Four- or eight-hour response
  • SLA calculated from when you call us
  • Immediate phone & remote support
  • Over £10m of spare parts available
  • Nationwide spare parts storage locations
  • Engineers dispatched in as little as 10 minutes
  • Nationwide coverage
  • Low, fixed, predictable costs
  • Fast & personal service guaranteed

Not all services are available on all service agreements
Parts storage & SLA requires annual contract

Packages and Plans

Let's get IT started!

It’s not just “IT” puns… give us a call on 01946 277 000 or use the form below to find out what else we’re good at.

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